Overview
Our returns policy lasts 14 days. means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@amiebe.com.
If your return is accepted, we’ll send you the instructions on how and where to send your package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@amiebe.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@amiebe.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item,
send us an email at contact@amiebe.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later,
we will send a refund to the gift giver and they will find out about your return.